Hi, You are raising a very important point about harmful content within CapCut templates. It is understandable that you want to report and have thos...

Hi, You are facing difficulties with your CapCut subscription payment. Let us explore some potential reasons and solutions for this issue: Use o...

Hi, As a CapCut Premium account holder collaborating with a content agency, it's essential to understand the platform's terms regarding commercial u...

Hi, If you try to export a video and encounter problem stating you are using a Pro feature that means you have added some effect or filter which was...

Hi, Yes. CapCut Pro offers cross-platform functionality, meaning it allows you to access your subscription across multiple devices, including both P...

Hi, Here is a breakdown of steps to take when in CapCut the original video's audio is not playing, even though you have checked the basics like mute...

Hi, It looks like you are having trouble exporting your CapCut video with subtitles. Here's how to make sure your subtitles are included when export...

Hi, Since you have already tried restart, reinstalling and using the online version, we present you the following debugging options and possible so...

Hello Ingrid, You heard it right. CapCut currently offers a referral program that allows users to access CapCut Pro features for free through a 7-da...

Hi, Thank you for your interest in CapCut Pro and for the valuable work your non-profit organization is doing in Germany. As of now, CapCut does not...

Hi, We understand that you are facing problem accessing the same CapCut projects across devices. While the mobile version allows uploading projects ...

If you are facing CapCut templates displaying the "try again later" error message. This issue can come from various factors, but here are some steps y...

Hi, Based on what you have described, in this situation Apple is generally responsible for refunds related to App Store purchases. Apple's subscri...

Hi, CapCut offers a built-in text-to-speech converter that enables users to create immersive voiceovers directly within the platform. This feature s...

Hi, This issue seems to be little technical which the development team can resolve. Please send a follow up email along with the screenshots of both...