Hi, Based on your description, here are a few possibilities and troubleshooting steps to consider: Potential Causes & Solutions: Software ...

Hi, The error message "couldn't load ttvideoeditor.dll" when loading CapCut on your PC during environment testing indicates that there is an issue w...

Hi, Here are a few reasons why your songs from TikTok might not be showing up in CapCut, and how to troubleshoot them: Some background about CapCu...

Hi, We are sorry to hear you are experiencing difficulties accessing your CapCut Pro subscription on your PC. Here are the possible reasons why you ...

Hi, CapCut can move certain features (as in this case "extract audio" feature) to PRO with latest updates. You can read the post regarding "Too many...

Hi, If you are having trouble subscribing to CapCut Pro we will suggest a few steps which you can try. Let us explore some potential reasons and sol...

Hi, It sounds like CapCut's temporary file management is interfering with your synced Google Drive folder, which is definitely not ideal. Let us tro...

Hi, Yes, you are right. CapCut does have an "eye contact correction" feature. It is a new AI-powered tool to help video creators appear to be lookin...

Hi, It is surprising that the auto-subtitle feature in CapCut is constantly giving you network errors, especially when other features are working. L...

Hi, It is a great question about setting up a CapCut account for your organization to be used by multiple team members. Let us clarify the options f...

Hi, It is unfortunate that you have an unexpected charge, especially when you believed you were using a free trial for your sister's birthday video....

Hi, It is interesting that CapCut's auto-caption feature is automatically adding emojis to your subtitles. It is not a standard feature, so let us i...

Hi, Question 1: AI Character Not Working - "Update to Latest Version" Error It is surprising that you are getting the "update to the latest versio...

Hi, It is concerning that your video disappeared after logging into CapCut, especially after you put in the work to create your podcast video withou...

Hi, It is interesting that you are not seeing the Fade In option in the latest CapCut version. Let us investigate why this might be happening. Bas...