Hi, When you click on a folder within the CapCut media panel, it navigates into that folder to show you its contents. To get back to the main ("ro...

Hi, Let us break down this "side-by-side configuration is incorrect" error you are encountering with CapCut. Based on the Event Viewer log you pro...

Hi, It is confusing when an official-looking article seems to contradict both your experience and the information from support. ​CapCut's desktop ...

Hi, We see the style you are aiming for in the image. You want a solid block of text, several lines long, that acts as a single unit you can place a...

Hi, This is a common challenge when company purchasing policies meet consumer-focused subscription models. Based on standard practices for CapCut ...

Hi, Based on the current features of CapCut for Android, there isn't a direct, single "Copy Formatting" or "Paste Attributes" function that works ex...

Hi, We understand you are having issues with missing imported media in your draft files when transferring projects between computers, and difficulti...

Hi, You are unable to subscribe to CapCut Pro and are getting stuck with a "Check result" message after trying both credit card and PayPal. The imag...

Hi, Stuttering or freezing video after export, especially when the audio plays fine, is a common issue in video editing. Since it happens specifical...

Hi, Usually, you don't need to find a specific past update file. When you update CapCut, you get the latest available version, which includes all th...

Hi, A black preview screen in CapCut, especially when the playback controls aren't working, usually points to a few common issues. Even though you u...

Hi, This is a common issue when inserting content at the beginning of a timeline after elements like captions have already been placed. Here’s how y...

Hi, We understand what you are trying to achieve – true real-time, cloud-based collaboration directly within a CapCut Space, similar to how Google D...

Hi, The screenshot confirms that Google Play knows you are already subscribed to CapCut's Monthly Subscription. This usually means the issue is with...

Hi, It is very surprising, especially since you have a Pro subscription and it was working before. Getting stuck at 89% repeatedly usually points to...