Hi, From what you've described, and based on the current version of CapCut, it appears that the dedicated Screen Record shortcut has been removed fr...

Hi, As far as I'm aware, no—CapCut does not display the aspect ratio or pixel dimensions of a freeform crop after you've made it. Here's how it wo...

Hi, Since you have already completed the basic steps (cache, update, reinstall, restart), the good news is that your app installation itself is clea...

Hi, Unfortunately, CapCut doesn't currently have a built-in one-click "freeze + zoom in + hold + zoom out" preset for arbitrary clips, nor does it l...

Hi, That is a known rendering bug in CapCut's audio processing engine. When adjusting the Timbre filter, CapCut applies an EQ curve that accidenta...

Hi, I inspected the sample you attached. From the file itself, I don't see any unusual audio encoding that would normally cause distortion: Au...

Hi, Given that it has persisted for about two months across iOS and CapCut updates, this is less likely to be a temporary glitch and more likely to ...

Hi, Yes, you can edit directly in the cloud, but you must use the browser-based web version of CapCut instead of the desktop or mobile app. Here i...

Hi, From your screenshot, the popup is telling you that the Standard feature is "Old Hollywood". Unfortunately, CapCut doesn't tell you where it's b...

Hi, That exact combination getting billed, having Pro features like Auto Captions blocked, and seeing an "invalid payment method" error when trying ...

Hi, This is a known bug/glitch related to storage quota provisioning and backend cache sync. When a brand-new space or workspace is created, the s...

Hi, You can't find "Macadam" on Spotify, Apple Music, or YouTube because Macadam isn't a traditional commercial recording artist. Instead, tracks ...

Hi, Yes, CapCut Pro supports cross-device use (up to 5 devices including PC, Mac, iOS, and Android), so you do not need to buy a separate subscripti...

Hi, From your video, this looks like CapCut's timeline snapping/frame-grid behavior, not a damaged project. The gray translucent rectangle attache...

Hi, Unfortunately, no at least not at the moment. From your screenshot, this is one of CapCut Desktop's contextual AI feature tips ("Optimize qual...