Hi, CapCut offers a 7-day free trial of CapCut Pro (Premium). When you tapped "Try 7 days free for $0" and confirmed with Face ID, you didn’t get ch...

Понимаю, это неприятная ситуация. Давайте разберёмся, почему у вас могли списать деньги:CapCut подписка привязана не к самому приложению на телефоне, ...

Hi, As requested, here are the likely causes and concrete troubleshooting steps. You can try these, and we can further debug if none work. Possibl...

Hi, If CapCut on your Mac keeps asking for updates every day and stops working unless you update, here are a few possible reasons and fixes: Why i...

Hi, When CapCut Web (the browser version) looks “jumbled” or broken on the landing page, it usually means something’s off with how the page is loadi...

Hi, Thanks for sharing the screenshot that helps a lot. The error you are seeing in CapCut’s Text-to-Speech (TTS) (“Couldn’t generate. Try again l...

Hi, Thanks for sharing the screenshots they really help clarify the situation. Based on the images we notice the below: In your first screensh...

CapCut Spaces did have that nice built-in foldering + visual preview, which feels more editor-friendly than plain Drive directories. If you miss the...

If the invites keep arriving as expired, plus the one-way sync issue, it’s almost certainly a backend bug with CapCut Spaces/Teams that you wouldn’t b...

Honestly, that makes perfect sense. When collaboration tools start eating up more time than the actual project, it’s usually smarter to step back and ...

Hi, This is a known issue in CapCut PC after the recent updates: many users have reported that their makeup filters (labial, sombras, definición, pe...

Hi, We are sorry you are dealing with this. We have a few steps + workarounds that can help with CapCut subscriptions. Let us try to get this sorted...

Hi, Yes you are not alone. Many users have reported similar lagging / stuttering / slow response issues with CapCut Pro on desktop. We went through ...

Hi, This sounds like a syncing bug within CapCut Spaces on Teams, not something on your end. The fact that: You see their edits, but they don’...

Hi, As per our knowledge there doesn’t seem to be a definite known solution that fixes every “Space invite expired” problem in CapCut, but there are...