Hi, This is a known CapCut login loop issue which happens when your CapCut account is linked inconsistently across email / TikTok / ByteDance ID sys...

Hi, So your PNGs import, but once inside CapCut they look blurry, distorted, or pixelated, right? This is actually a known issue with CapCut (especi...

VerstandenDamit ich dir gezielt helfen kann: bitte sag mir kurz, auf welcher Plattform du CapCut nutzt (z. B. PC, iPhone, Android oder CapCut Web), de...

C'est un problème fréquent, ne vous inquiétez pas ! Le processus pour obtenir une facture CapCut Pro dépend du canal par lequel vous avez effectué l'a...

Hi, We don’t have a set timeline that CapCut will definitively ship a native Linux build any time soon. Based on what’s available today, we can sket...

Hi, It is very surprising what you have described especially after you have already paid. Let us go through the exact steps to fix this, and how to ...

CapCut’s transition system has a few deep bugs, especially when working with static images instead of video footage. The issue you are hitting where t...

@slmelo You have already confirmed your Pro subscription is active (with expiry showing 2025/12/09), The feature works fine on another account an...

Hi, Thanks for sharing the screenshots and this issue is actually quite common among CapCut Web and Desktop users recently, even for Pro accounts. B...

Hi, You are trying to move your CapCut account (with all your projects, Pro access, etc.) from your old iMac to a new iMac, but the new version of C...

Hi, The missing Recycle Bin (Trash/Deleted Projects) issue in CapCut has been affecting many users recently, especially after the latest app update ...

Hi, Thank you for sharing these screenshots. Based on the images and your description, the issue seems specific to your CapCut Pro account (and no...

Hi, You need to double-check this, because CapCut’s in-app purchase and subscription system can be a bit confusing, especially when it involves Goog...

Hi, Since you are getting server and loading errors on both browsers and the desktop app isn’t syncing, the issue is likely on CapCut’s server side ...

Hi, Let us fix your CapCut not starting after the latest update on Windows. This is a common issue that happens when an update corrupts the installa...