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Joined: Feb 15, 2024
Last seen: Sep 12, 2026
Topics: 0 / Replies: 1103
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RE: Cannot buy plan. Wrong SSO entering.

Hi, You are facing SSO/account-linking problem and below we will show the exact steps to fix it, based on how CapCut + TikTok + ByteDance SSO works....

10 months ago
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RE: ปัญหาการชำระเงิน

ถ้าคุณ ยกเลิก CapCut Pro แล้ว แต่ยังมีการเรียกเก็บเงินอยู่ มันเกิดได้จาก 3–4 สาเหตุหลัก และมีวิธีแก้ชัดเจนครับ เดี๋ยวผมสรุปให้ง่ายที่สุดตามแต่ละกรณีเล...

10 months ago
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RE: Login capcut

Berikut cara mengatasi masalah “CapCut tidak bisa login karena mencapai batas maksimal perangkat/akun” (too many devices / maximum limit reached). Ini...

10 months ago
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RE: CapCut Team Plan Pricing and Member Limits

Hi, The up to 4 members per space refers to one space under the Team plan tier, allowing up to 4 invites including the owner. However, you...

10 months ago
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RE: Ai video generator media doesn't work

Hi, This is a known bug happening for many users right now especially on CapCut PC and iOS where the AI Video Generator / AI Media styles don’t load...

10 months ago
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RE: capcut一个账号不小心订阅了俩个会员,现在无法退款

你这种情况其实在 CapCut(剪映国际版) 用户中挺常见的——不小心在不同平台(比如 App Store 和 Google Play,或者网页端和 App 内)重复订阅了两个 Pro 会员,系统也不会自动识别并合并,因此会导致重复扣费且暂时无法直接退款。下面我帮你一步步理清处理流程 一、先确...

10 months ago
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RE: Customer service

Please contact the support team: [email protected] to process your refund request. Read this guide on Refund Request for Unintended Subsc...

10 months ago
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RE: Fall back MSG - App not working

ÉTAPE 1 — Réinstallation propre Supprime complètement CapCut :→ Appuie long sur l’icône → Supprimer l’app Va dans Réglages → Général → Stoc...

10 months ago
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RE: My videos are locked even though they’re not

Hi, This issue of videos locked in main track, new ones going to overlay only is a known CapCut timeline corruption or main track lock bug which hap...

10 months ago
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RE: Didn't use pro but can't save because accidentally used "pro" even though I've unused the features to all of my clips

Hi, This is a known CapCut bug that sometimes causes a project to remain “flagged” as Pro even after all premium elements have been deleted. Why t...

10 months ago
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RE: Unable to Download Generated Audio — Still No Fix for Weeks

Hi, This issue has been affecting a large number of CapCut Web users, especially those relying on the Text-to-Speech (TTS) tool for voiceovers and a...

11 months ago
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RE: CapCut Pro Desktop missing features across two machines.

Hi, This is actually a common and confusing issue with CapCut Desktop (even in Pro). It usually happens due to how CapCut manages feature rollouts, ...

11 months ago
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RE: Spaces invitations turning up instantly expired - Unable to join Space

We will walk you through exactly how to collaborate on CapCut projects using Google Drive, so you can share edits safely without ever seeing “link exp...

11 months ago
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RE: Difference between 'Standard" and "Pro" plans

Hi, Below is a breakdown of CapCut’s Standard vs Pro plans and device-usage, with highlights and caveats to help you make the purchase. 1. Standar...

11 months ago
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RE: Lips Sync not working

Hi, The issue you are facing (“Could not apply, try again later” during Lip Sync in CapCut Pro on both Mac and iPhone) despite reinstalling, downgra...

11 months ago
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