Hi, Login lockouts like this can be challenging when you have already paid for Pro. Based on the specific errors you are seeing, this looks to be ac...

Mesmo pagando CapCut Pro, esse limite de ~4 GB por vídeo ainda pode aparecer por alguns motivos técnicos e de plataforma — não é só uma questão de ass...

We request you to send this exact message to [email protected] who will be able to help you with your refund requests. Be sure to add detai...

Hi, You are getting “Couldn’t sign in. Try again later" error as we can see in your screenshot. Based on CapCut behavior and your screenshot, belo...

Hi, This is a known issue that has been affecting Druk / DrukWide users recently and in most cases it’s not your fault and not a broken font file. ...

お問い合わせ内容を拝見しました。**CapCut（プロアカウント）**で表示される「試行回数が上限に達しました」 というエラーについて、考えられる原因と対処法をご案内します。 発生している現象の整理 プロアカウントを利用中 同時ログインは 5名以内 に制限している ...

In CapCut questo errore “alcune foto di questo progetto sono corrotte” è abbastanza comune e di solito non significa che il progetto sia davvero perso...

Hi, No, it is not just you as this is a fairly common CapCut PC problem. Why your video shifts when adding text in CapCut (PC) CapCut on Windows/...

Hi, No, they aren't identical, though they share the same DNA. Think of the online editor as a "lite" version for quick social clips, while the desk...

Hi, Yes there are substitutes for the CapCut mobile app, especially if you are struggling with the Templates feature not loading properly. Many othe...

Hi, This is a common CapCut PC issue, and it is fixable. The sound effects can export with the video, but one or more settings is almost certainly m...

Aapki problem samajh aa rahi hai. CapCut me agar sirf network error aa raha hai, jabki mobile ke baaki apps theek chal rahe hain, to usually ye app-sp...

Hi, Yes CapCut’s lip-syncing and video translation features can be sometimes unreliable or glitchy and many users have reported in our forum of it f...

Hi, You are right to frame this as a technical failure, not user error. Based on what you described, your workflow did everything CapCut explicitly ...

@juli-eye The lack of response is not unusual with CapCut support, especially for desktop subscriptions, which are handled differently than mobile ...